Front Office Clerk

The selected candidate will be responsible to manage the front office efficiently and will liaise with individual and corporate clients.

 The successful candidate will:

• Have an O’Level Standard of education
• Have an outgoing and positive personality
• Be highly motivated with good communication skills
• Have a strong sense of responsibility
• Be IT proficient and have a good working knowledge of Microsoft Windows, Word and Excel
• Posses excellent oral and written communication skills

 

If you meet the above criteria, please send your CV by Friday 15th October .

 

 

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

Motor Claims Officer

We are looking for a Motor Claims Officer to join our Motor Claims Department.

Responsibilities:

• Providing customers with advice on making a claim.
• Collecting accurate information and documents to proceed with a claim.
• Advising customers on any issues and queries they may have related to their claim.
• General office duties.

 

Education & Experience:

• A related insurance qualification (or part qualification).
• Previous experience within the local insurance industry, ideally in a motor claims environment.

 

Skills:

• Sense of responsibility, accountability, and ownership.
• Ability to handle various customer types.
• Excellent customer service skills.
• Excellent communication skills in English & Maltese.

 

The right applicant will be offered a competitive salary and will be provided with adequate training. We also offer a high-quality working environment.

 

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

We are looking for an experienced Strategic Head of HR to join our Senior Management Team. This role will report to Chief Operating Officer and will be responsible for driving the HR Function within the organisation.

Responsibilities include:

• Working with Senior and Middle Managers to manage the full employee cycle.
• Developing and implementing strategic human resources policies.
• Driving the development and implementation of company strategic objectives.
• Workforce planning; identification and forecasting of resource requirements.
• Recruitment of employees, negotiating employment agreements, maintaining on-boarding programmes.
• Managing employee well-being and engagement.
• Motivating, mentoring, and supporting employees.
• Designing and delivering training programs.
• Developing and driving a performance driven culture.

• Ensuring human resources programs and initiatives are effective, efficient, and aligned to overall business objectives and company strategy.
• Supporting employee career development.
• Driving change management processes.
• Structuring benefit packages.
• Acting as a point of reference for all HR matters.
• Reporting on HR matters and data to the Board of Directors.
• Full management of internal communication processes such as; quarterly newsletter, information sessions; workshops etc.

 

Skills and Requirements:

• A tertiary degree in Human Resources Management, Psychology, Management, or another related field.
• Proven experience in a strategic HR function.
• Full understanding of the way an organization operates to meet its objectives.
• Thorough knowledge of human resource management principles and best practices.
• A business acumen partnered with attention to the human element.
• Knowledge of data analysis and reporting.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal skills.
• Diligent and firm with high ethical standards.

 

The right applicant will be offered a competitive salary and will be provided with adequate training. We also offer a high-quality working environment.

If you meet the above criteria, please send your CV to the Managing Director: 

david.bartoli@elmoinsurance.com

 

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified staff, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers and staff are fully met, and that the company contributes to the economy and insurance market in Malta.

The company is expanding its operations to meet the demands of its growing product lines and customer base. As a result, we are looking for a Motor Underwriting Officer to join our Motor Underwriting Department.

Responsibilities:

• Dealing with customers (face-to-face, via email, and over the phone).
• Responding to queries and explaining products and services to clients.
• General office duties.
• Obtaining, handling, and processing of customer documentation.
• Branch support and relieving.
• Issuing of motor quotations, policies, and renewals.

 

Education & Experience:

• Preferably, a related insurance qualification (or part qualification).
• Previous experience within the local insurance industry.

 

Skills:

• Sense of responsibility, accountability, and ownership.
• Ability to handle various customer types.
• Excellent customer service skills.
• Excellent communication skills in English & Maltese. 
• The right applicant will be offered a competitive salary and will be provided with adequate training. We also offer a high-quality working environment.

 

 

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

The Deputy COO will report to the COO

Position summary and Responsibilities: 

• The leadership and oversight of various departments.
• Strategic development and implementation.
• The management of local and international business
• Driving and implementing a business development strategy for the Company.

 

Experience and Skills:

• A deep understanding of local insurance and knowledge of market trends.
• A high sense of diplomacy, accuracy and attention to detail.
• Passion for offering excellent customer service.
• An interest in people and a drive to achieve through people.
• Business acumen and strategic thinking with the ability to make sound decisions for the Company.
• The ability to negotiate with difficult clients and manage relationships.
• Good PR/ interpersonal skills, including communication and reporting skills, problem analysis.

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

The Head of Commercial Underwriting and Reinsurance will report to the Commercial Underwriting General Manager.

Position summary and Responsibilities:

• Reviewing and approving commercial underwriting decisions of employees and ensuring compliance to regulatory requirements and Company, business and strategic objectives.
• Managing relations with various international reinsurers.
• Reviewing underwriting guidelines and providing input on new guidelines as the Commercial Underwriting Department grows.
• Developing and maintaining strong business relationships with all distribution channels.
• Risk surveys management and review.

 

Experience and Skills:

• Experience in underwriting large complex insurance risks, particularly CAR's.
• An understanding of local insurance regulations.
• The ability to build collaborative relationships with colleagues, reinsurers and clients.

 

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.