Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified professionals, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers and people are fully met, and that the company contributes to the economy and insurance market in Malta.

We are seeking to recruit a Branch Senior Officer to support our existing branches operations. The ideal candidate for this role will be required to perform the following main duties and responsibilities.

• Managing customer interactions across multiple channels (face-to-face, email, and phone), ensuring excellent service and prompt issue resolution.
• Responding to customer queries with clear explanations of insurance products and services, tailoring responses to individual needs.
• Supporting the expansion and strategic growth of the branch by identifying new opportunities for market penetration.
• Driving sales and business growth by promoting, cross-selling, and educating customers on all available insurance products.
• Contributing to sales forecasts and branch performance analysis to support business planning.
• Handling, processing, and safeguarding customer documentation in compliance with regulatory and company standards.
• Issuing insurance policies, quotations, renewals, and efficiently processing claims to maintain service excellence.
• Implementing and ensuring adherence to quality assurance (QA) and customer experience (CX) standards within the branch.
• Ensuring compliance with market conduct regulations, risk management policies, and company guidelines in all branch operations.
• Liaising with marketing to coordinate promotional activities within the branch.

Education & Experience:

• Holds a recognised insurance qualification or is currently in the process of obtaining one.
• A minimum of two years’ work experience in the insurance industry. 

Skills:

•  Sense of responsibility, accountability, and ownership.
• Ability to handle various customer types.
• Excellent customer service skills.
• Excellent communication skills in English & Maltese. 

The right applicant will be offered a high-quality working environment, career development and learning opportunities, summer reduced hours, and a familial culture. Apply today and be part of our success story!

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

Elmo Insurance is a respected company linked to global reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified staff, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers and staff are fully met, and that the company contributes to the economy and insurance market in Malta.

We are seeking a full-time Compliance Analyst to join our insurance company. Reporting to the Compliance Officer, this role involves supporting the monitoring and assessing of the company’s compliance with regulatory obligations, supporting with the implementation of the compliance plan, supporting in the preparation of communications and reports for the regulatory bodies, board of directors, management and staff on compliance matters, liaising with external regulators and ensuring the timely submission of regulatory filings, and maintaining detailed records of compliance activities. This position is crucial for ensuring our company adheres to all regulatory standards. 

The ideal candidate should ideally possess:

• Adequate exposure and work experience in the Insurance, Corporate Services or Financial Services Industry.
• At least a MQF Level 5 academic qualification/s in Compliance, Financial Services, Management, Finance, Insurance, Law or relevant field of study to the role.
• A willingness to learn and continue academic studies in the field of compliance.
• Excellent communication and reporting abilities.

Furthermore, the selected candidate will also be provided with training and studies support in order to ensure the potential to grow their career with us in the field of Compliance.

The right applicant will be offered a competitive salary and various employee wellness benefits. We also offer a high-quality working environment, with a very strong familial culture geared towards our people’s engagement and well-being, and an ethical framework.

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified professionals, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers and people are fully met, and that the company contributes to the economy and insurance market in Malta.

We are seeking to recruit a dedicated Information Security Officer (ISO) who will be responsible for developing, implementing, and managing the organization’s information security policies, procedures, and initiatives. The ISO will safeguard the confidentiality, integrity, and availability of company data, systems, and networks, while ensuring compliance with regulatory and industry standards.

Key responsibilities:

• Develop, implement, and maintain security policies, standards, and guidelines to protect company information systems.
• Monitor and analyze security threats, vulnerabilities, and incidents, responding promptly to mitigate risks.
• Investigate security breaches, conduct forensic analysis, and implement corrective actions.
• Ensure compliance with relevant cybersecurity regulations, industry frameworks, and legal requirements (e.g., GDPR, ISO 27001, DORA).
• Conduct risk assessments, security audits, and penetration testing to identify and address vulnerabilities.
• Develop and oversee incident response plans and disaster recovery strategies.
• Collaborate with IT and business teams to integrate security measures into system architecture and development processes.
• Manage security tools, including firewalls, intrusion detection/prevention systems (IDS/IPS), antivirus, and endpoint protection solutions.

The ideal candidate should have:

• A Bachelor's degree in Information Security, Cybersecurity or a related field.
• A minimum of 2 years’ experience in a similar role.
• Knowledge of security frameworks, risk management, and compliance standards.
• Experience with security tools, SIEM solutions, and endpoint protection.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work under pressure and handle security incidents effectively.

Professional certifications (CISM, CISA, CEH) and experience with cloud security (AWS, Azure, GCP) will be considered an asset.

Why Join Us?

This is your opportunity to join a financially secure company that values its employees and has a people-first culture. We offer a supportive, collaborative and high-quality work environment. The right applicant will be offered career development and learning opportunities as well as a number of employee wellness benefits, including reduced summer working hours and staff discounts. 

Apply today and take the next step in your career! 

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified professionals, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers, and people are fully met, and that the company contributes to the economy and insurance market in Malta.

We are seeking a professional and customer-focused Receptionist to join our team at Head Office in Ta’ Xbiex. As the first point of contact for our company, you will play a vital role in ensuring smooth communication and providing a welcoming experience for our clients, guests, and team members. 

Key Responsibilities: 

• Warmly greet and assist visitors, ensuring a professional and friendly first impression.
• Manage the company’s telephone reception system, directing calls efficiently to the appropriate departments.
• Schedule and coordinate appointments, meetings, and boardroom bookings.
• Manage mail distribution.
• Support general office administration duties and contribute to the smooth operation of day-to-day activities.

What We’re Looking For:

• Excellent communication and interpersonal skills, with a professional attitude.
• A minimum of an O’ level standard of education.
• Fluency in both written and spoken English and Maltese.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Previous experience in a similar role is considered an asset.

Why Join Us?

This is your opportunity to join a financially secure company that values its employees and has a people-first culture. We offer comprehensive training to help you succeed in your role, along with a supportive, collaborative and high-quality work environment. The right applicant will be offered career development and learning opportunities as well as a number of employee wellness benefits, including reduced summer working hours and staff discounts.

Apply today and take the next step in your career!

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified professionals, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers and people are fully met, and that the company contributes to the economy and insurance market in Malta.

We are seeking to recruit a dedicated and professional General Business Claims Officer to join our Claims Department. In this role, you will be responsible for providing efficient and high-quality service to our customers, ensuring claims are managed and resolved effectively.

Key Responsibilities:

• Handle general business claims promptly and accurately.
• Communicate with clients to gather required information and provide claim updates.
• Liaise with other departments and stakeholders to ensure smooth claim processing.
• Maintain accurate records and documentation for each claim.
• Provide exceptional customer service, addressing queries and concerns in a professional manner.

What We’re Looking For:

• An A-level standard of education and/or Insurance qualification.
• Excellent communication and interpersonal skills, with a professional attitude.
• Ability to multi-task and work independently with minimal supervision.
• Fluency in both written and spoken English and Maltese.
• Previous experience in a similar role is considered an asset.

Why Join Us?

This is your opportunity to join a financially secure company that values its employees and has a people-first culture. We offer comprehensive training to help you succeed in your role, along with a supportive, collaborative and high-quality work environment. The right applicant will be offered career development and learning opportunities as well as a number of employee wellness benefits, including reduced summer working hours and staff discounts.

Apply today and take the next step in your career!

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified staff, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers and staff are fully met, and that the company contributes to the economy and insurance market in Malta.

We are seeking to recruit a full-time Commercial Lines Underwriter to join our dynamic team.

The successful candidate will be responsible for generating and supporting businesses in commercial lines insurance via a diversified distribution network. This role requires a good understanding of commercial underwriting and the ability to collaborate with the team towards achieving business objectives.

Main Duties & Responsibilities:

• Technical support: Provide guidance and support to customers, intermediaries and colleagues as necessary
• Policy Review: Evaluate and approve commercial insurance policies, ensuring accuracy and adherence to company guidelines.
• Risk Assessment: Assess risks associated with various commercial insurance products, considering industry standards and regulatory requirements.
•  Collaboration: Foster strong relationships with other internal underwriting teams, ensuring effective communication and resolving queries to enhance partnerships.
• Compliance: Ensure compliance with insurance regulations, company policies, and industry standards in all underwriting activities.
• Performance Analysis: Monitor client’s performance, analyse key metrics, and follow up on loss control recommendations.
• Customer Focus: Maintain a customer-centric approach, providing excellent service across multiple distribution channels.

Education & Experience Requirements:

• Professional certifications in insurance equivalent to (or higher than) Diploma in Insurance (Dip CII) is the preferred requisite.
• Minimum 2 years of experience in the local insurance industry.

Preferred Skillset:

• Exceptional verbal and written communication skills in both English and Maltese.
• Strong problem-solving skills, with the ability to assess complex underwriting situations and make sound decisions.
• Ability to foster a collaborative and positive team environment, encouraging teamwork and knowledge sharing.
• Flexibility to adapt to changing market trends, customer needs, and company policies.
• Ability to interact effectively with insurance intermediaries, clients, and internal stakeholders.

The right applicant will be offered a high-quality working environment, career development and learning opportunities, summer reduced hours, and a familial culture. Apply today and be part of our success story!

Elmo Insurance Limited (C-3500) is registered in Malta. Authorised to carry on general insurance business in terms of the Insurance Business Act (Chapter 403 of the Laws of Malta) and regulated by the Malta Financial Services Authority.

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.

Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified professionals, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers and people are fully met, and that the company contributes to the economy and insurance market in Malta. 

Are you an ambitious individual who is keen to develop a career in the insurance industry? We are seeking to recruit a Motor Claims Officer within our Motor Claims Department.  

The main duties and responsibilities will include:

• Processing motor claims, collating detailed information and required documentation.
• Monitoring the progress of a claim and providing feedback to the customer.
• Processing surveys and bills related to the claims.
• Liaise with the team to determine liability and negotiate the terms of a claim.
• Adhere to legal requirements, industry regulations and customer quality standards set by the company.

The ideal candidate will:

• Have an advanced level of education.
• Possess a sense of responsibility, accountability, and ownership.
• Display excellent customer service skills.
• Be capable of communicating effectively in both English and Maltese.

Previous experience within the local insurance industry and knowledge of the automotive sector would be considered an asset.

 The right applicant will be offered a high-quality working environment, career development and learning opportunities, summer reduced hours, and a familial culture.

To Apply

If you are interested in being considered for this post, please send us a covering letter and a CV, including a contact phone number.